Support

What to include

• Your workspace address, for example yourschool.bodhakalumen.com.
• What you were trying to do, what happened, and when.
• Screenshots or the exact message shown, if any.
• For an integration, which one and the test run number shown after Try the connection (for example VAL0000015).
• Please never send passwords, API keys or client secrets by email.

Integration help

Each integration has a guide covering permissions, connecting, admin consent and disconnecting. See the integration guides. The guided setup in Bodhaka Lumen also has a help chat on every step.

Report a security issue

If you believe you have found a security weakness in Bodhaka Lumen, please tell us straight away.

1. Email support@bodhakalumen.com with the subject line Security.
2. Describe the issue, the steps to reproduce it, and the impact you expect. Include your contact details.
3. Do not access, change or delete data that is not yours, do not disrupt the service, and give us reasonable time to fix the issue before telling anyone else.
4. We will acknowledge your report within 2 business days, keep you informed, and credit you if you wish once it is fixed.

We will not take legal action against anyone who reports an issue in good faith and follows these steps.

Privacy requests

To see, correct or delete personal data, or to raise a grievance, see our Privacy Policy.